From Runways to Reservations, Your Journey into Aviation Starts Here.

Certificate Program in Aviation, Ground Staff & Travel Management

The Certificate Program in Aviation, Ground Staff & Travel Management at Carrington is designed for individuals aspiring to build a career in the aviation and travel industry. This comprehensive program equips students with the skills, knowledge, and confidence needed to thrive in airport operations, ground services, and travel coordination roles.

The curriculum is thoughtfully divided into three segments—Personality Development, Aviation Management, and Travel Management. Students receive professional grooming, communication training, and soft skills enhancement, followed by in depth insights into aviation systems, airport functions, safety protocols, and airline operations. The program also introduces global reservation systems, ticketing procedures, itinerary planning, and essential travel documentation. Ideal for those who dream of working in airports, airlines, or travel agencies, this course offers a strong foundation for a successful career in the skies and beyond.

Course Duration

6 Months - Monday to Friday

Class Duration

2 hr a Day

Program Curriculum

Topic 1
Personality Management
Topic 2
Aviation Management
Topic 3
Travel Management

This module is designed to shape well-groomed, confident individuals ready for customer-facing roles in the aviation industry. Students work on enhancing their language skills, grammar, and accent through interactive sessions like role-plays and extempore. With a focus on emotional intelligence and change management, the course also includes practical grooming sessions covering skincare, hairstyling, makeup, and professional dressing ensuring a polished presence in every setting.

Language Enhancement
Resume Building
Interview Training
Accent Neutralization
Introduction to Grammar
Role Plays Extempore
Emotional Intelligence
The Grooming Process
Change Management

Skin Care
Hair Care
Art of Makeup
Formal Look
Casual Look
Elegant Dressing

Offering an in-depth understanding of airport operations and aviation systems, this segment covers everything from aviation history and global authorities like IATA & ICAO to ground handling, airport departments, safety, and surveillance protocols. Students gain exposure to real-world aviation challenges, including cargo management, emergency services, airport threats, and incident response—preparing them for operational, administrative, and supervisory roles within the aviation sector.

History of Aviation
Map Reading Skills
Aviation Terminology & Abbreviation
Theory of Flight
IATA
ICAO
National Aviation Authorities
Role of State and Central Government
Airports Authority of India
Ground Operations
Airport Monitoring/Survelliance

Airport Departments
Airport Administration
Airport Admin
Airport Support System: Fire/Ambulance/Doctors/Water Reservoir
Airport Cargo Security: Incoming/Outgoing
Airport Cargo (DGR) Airport ULD’s Equipments
Ground Support Limits
Airport Manager
Airport Threats/Bird Hits
Incidents/Accidents

This segment introduces students to the technical side of travel planning and airline reservation systems. With hands-on exposure to the Galileo Reservation System, learners explore itinerary planning, ticketing (domestic and international), time zone differences, and city/country coding. The course also covers essential travel documentation such as passports and visas—equipping students with the skills needed to support seamless travel experiences for clients.

Introduction to Galileo Reservation System & Features
Types of Travels and Differences among all Time Zones
Map Reading Skills
Domestic Ticket & Routing

International Ticket & Routing
Basics of Passport & Visa
Domestic & International Itinerary Building
Encoding & Decoding Cities and Countries

Details of Chahat Sharma

Mr. Chahat Sharma brings real-world experience and a strong foundation in aviation and hospitality, he brings industry insights directly into the classroom. He has served as Cabin Crew with Go First and Fly91. His journey includes ground operations experience with FlyDubai and Singapore Airlines, as well as a leadership role in the F&B industry—offering students a versatile perspective on customer engagement across sectors.

A certified professional with a Diploma in Aviation, Hospitality & Travel Management from Surat, Gujarat, India. he blends academic knowledge with hands-on expertise. Known for his strong communication skills, punctuality, and ability to thrive under pressure, he is committed to mentoring students into confident, service-driven professionals ready for the fast-paced aviation and travel industry.

Why Carrington?

Industry-Experienced Faculty
Learn directly from professionals with real-world global experience in hospitality and aviation.

Internationally Aligned Curriculum
Our programs are designed to meet global standards, preparing students for opportunities in India and abroad.

Hands-On Training Approach
We emphasize practical learning through role plays, simulations, grooming sessions, and real world case studies.

Personality Development
Go beyond academics with modules that build confidence, communication, and presentation—skills essential in service industries.

Career-Oriented Programs
Our courses are crated to enhance employability, with a strong focus on industry needs, customer service, and operational excellence.

Guidance from a Passionate Founder
Carrington is led by Mr. Ayush Saxena, whose journey from the ground up to international hotel management inspires every student to dream big and stay grounded.

Download Our Brochure

To learn more about Carrington programs and services, simply download our brochure by filling out your details below. If you prefer a printed copy of the booklet, you can also request it and we’ll mail it to your address via courier.

Please mail me a printed brochure.